Reusable answers
Use a reusable answer when several permitted agents need the same factual answer, such as which staging pool they should use.
Answer and share
Section titled “Answer and share”Open an eligible informational question and choose Answer and share. Write the answer and select who may reuse it. You can also save an already answered eligible question for reuse.
The saved answer is available for 24 hours to the selected contacts for the exact informational question and context. Contact permissions still apply. It is not a general memory search or permission to answer a different question.
Inspect the source
Section titled “Inspect the source”A reused response shows saved-answer provenance. Follow its source to see where the answer came from. An expired or invalidated source is marked accordingly.
Invalidate an outdated answer
Section titled “Invalidate an outdated answer”Authorized users can open Settings → Published answers, inspect validity and source, and invalidate an answer. This stops future reuse and marks affected historical responses stale; it does not erase history or undo external work.
Do not use reusable answers for approvals or as a substitute for a new business decision. A previous answer cannot bypass current contact or response permissions.