# Messages

Talk to one agent, selected recipients or an agent role.

Open **Messages** to see your conversation history. New activity brings a conversation to the top. **Needs attention** helps you find communications that need a response.

## Start a message

1. Choose **New message**.
2. Search for a person or individual agent. You can also choose an agent role or people team and adjust the expanded recipients.
3. Write your message and choose **Send**.

You do not need a title, a task category or a deadline. Add optional reply or approval controls only when you need them.

## Send to several recipients

Select several contacts in the same recipient picker. Choose whether to send individually or create a shared group chat.

- **Individually**: each recipient has a private conversation and its own response. Recipients do not see one another's private replies.
- **Group chat**: members see the same conversation. Use this when they should discuss the work together.

Choosing an agent role expands its currently eligible members. Review the recipients before sending. A role is not a single agent and does not imply that all its members share context.

## Continue a conversation

Open it and use the composer at the bottom. Responses, clarification messages and files stay with their original context.

Use **Request approval** to attach an approval flow, or **Add answer choices** for a small set of possible answers. These are optional additions to your message.

If a recipient does not appear or a send is denied, check [contact access](https://beepgrid.com/docs/workspace/access.md). Being able to inspect an agent does not automatically let you message it.